Shipping Information

We super excited to now offer ground shipping! Our ground transports drive your baby from us to you! They give food and water, and wellness checks every step of the way from us to you! If you are interested in shipping, please let us know when you place a deposit! We have expanded our search for reliable transporters to help get your baby to you as soon as possible!

 

Shipping Policies 

Once your baby is reserved, we will reach out to the pet transporter to get our baby on the next available route via door-to-door ground transport. Routes are nationwide and occur once or twice a month. While we will try to get your baby to you as soon as possible, not all routes travel through every state. Delivery date and time estimates are not guaranteed, as factors such as traffic, construction, and weather conditions can affect actual delivery dates/times. Actual delivery can occur at any time, day, or night. Buyers will be updated with delivery date and time estimate changes, and drivers will contact the buyer directly by the phone number disclosed on our contact form when they are getting close. The buyer or family member/friend must be available at the time the transporter gives you, this could be 1 pm or 2 am! We understand you may have work, if that’s the case you need to find a trusted family member or friend to be available for pick up. Failure to comply with these terms will result in the transporter leaving with the animal. The buyer may choose to cancel the sale or have the animal redelivered at the buyer's expense. Cancellation of the sale will result in NO refunds. It is the buyer's responsibility to be available at the time and date that the transporters are expected to arrive.

*Once your hedgehog has been dropped off with the transporter, Hedgehog Heaven is no longer responsible in the event of any damages, illness, or injuries that could occur during transit. We will have the transporter look over the hedgehog to confirm health before transport. We will send you pictures of your hedgehog from the day of transport to prove of a healthy animal and no injuries. When you reviewed your hedgehog, look him/her over for abnormalities and to confirm that it is the hedgehog you purchased. 

Payment

Payment for transportation: most of the transporters below require you to pay before they can add you into their routes. You will pay us and we will contact the transporters and give them payment. This way there is no confusion on whether transport has been paid or not. Add $25 to each transport rate. This is to cover all the necessary supplies we have to get for your hedgehog's transport.  

 

The remaining payment for your hedgehog is due when transport has been arranged. We can take increment payments, but full payment needs to be received 3 days before your hedgehog leaves us on transport. 

Transport Company and Rates

(Rates are not guaranteed as the transporter can change these at anytime)

 

** Add $25 to each transport rate. This is to cover all the necessary supplies we have to get for your hedgehog's transport.  **

KDs Critter and Transport

$140

Door to Door transport

In order to track your hedgehog's transport, buyers need to follow their Facebook page, "On The Road Updates". It is the buyer’s responsibility to view their scheduled estimated arrival times and dates, as well as to keep track of all pertinent schedule changes and updates posted in this group.

Facebook Link: On The Road Updates

Hauling Paws

25 cent per mile for a hedgehog

Door to Door Transport

It is the buyer’s responsibility to view their scheduled estimated arrival times and dates, as well as to keep track of all pertinent schedule changes and updates posted in this group.

Facebook Link: Hauling Paws Transport Services

Holm Small Pet Transport

$160 - Small hedgehog crate, the price goes up for larger transport crates, but for hedgehogs, it's normally a small transport crate. 

Door to Door Transport 

It is the buyer’s responsibility to view their scheduled estimated arrival times and dates, as well as to keep track of all pertinent schedule changes and updates posted in this group.

Facebook Link: Holm Small Pet Transport

My Bunny Village Transport

$50 - Cheaper, but not door to door

NOT Door to Door, buyer meets at the location of the transporters choosing.  

It is the buyer’s responsibility to view their scheduled estimated arrival times and dates, as well as to keep track of all pertinent schedule changes and updates posted in this group.

Facebook Link: My Bunny Village Transport